Kimpton Hotels Brand Website

The Kimpton approach is "from scratch", with a singular focus on the guest's journey as it intersects with the brand. For the website redesign, that means making technology bow to guest needs, not driving guest experience through the limitations of technology. Our agency played key roles in website content strategy, IA, project management, design, SEO, content, development, testing, integration, CMS design, and deployment in addition to conception, naming, branding, and communication of the new Kimpton rewards program, Kimpton Karma.

A demonstrably industry-leading site at launch, it will continue evolving to suit guest experience in future releases. It's part of a roadmap of improved touchpoints that affirm Kimpton’s unrivaled commitment to its guests.

The redesigned hotel website closes a loop between search, booking, and content as never before. Whether it's lifestyle advice on the Life Is Suite blog, help planning meetings and weddings, or just booking a room that matches their personality, Kimpton delivers on a mission to improve their guests' lives.

Web design is fully responsive for desktop, mobile, and tablet browsing, to an extent not found in the hospitality industry. Custom-coded, it required thousands of carefully curated images, lines of code, design templates, and third-party integrations. Plus, an enterprise-level CMS platform to keep it all fresh across muotiple hotel brands and properties. All that complexity behind the scenes means a friendly guest experience on the front end.