Exterior view of the Meritage Resort and Spa

The Meritage Resort and Spa Website

The Meritage Resort and Spa in Napa, California is Napa’s largest resort and an epicenter of the best the region has to offer. FINE partnered with The Meritage Resort and Spa to bring the abundance and elegance guests experience on site to the digital stage and give everyone something to look forward to when they stay at The Meritage Resort and Spa, all year round.

Something for Everyone

As the largest resort in Napa, The Meritage Resort and Spa has something for everyone. The website employed a content architecture that gave breathing room to each experience, stay intent, and season so that guests can enjoy their slice of Napa all in one place. Spa Terra, an award winning brand in itself, anchors the Wellness experience that carves its own section of the site to establish this elevated offering as a key attraction. The new website seeks to organize, clarify, and promote all there is to enjoy and how to access it - from stay offers, to easy reservations and bookings, to an interactive resort map.

Meritage website home page
A collage of pages from the website including Group Trips, Navigation, and Group Spa Experiences
A photo of a Meritage guest room decorated in neutral tones, including fireplace, modern art on wall.
Room detail pages from the website showing junior studio suite

Cornerstone Celebrations

Every winter, The Meritage Resort & Spa hosts its preeminent festival- Merry Meritage. The campaign unifies events, offers, seasonal attractions and more into a must-do tradition for guests, visitors, and the area at large. The website employs a content structure that celebrates Merry Meritage’s festive brand while streamlining all there is to do and access in one place. Throughout the website, standout promotions for Merry Meritage, or any seasonal campaign, draw awareness and conversion to the offering, building loyal and excited guests into anticipated hallmarks.

A collage of pages from the website showing various holiday events at Meritage

The Best of Napa Food and Wine in One Place

Across its iconic property, The Meritage Resort & Spa is home to abundant culinary and tasting experiences. Without getting in a car, guests can satiate their Napa cravings for both food and wine, tasting the best of the religion all in one place. The website is a welcome mat for the outlets, with branding opportunities that express the essence of each, in addition to helpful information, integrated reservations, and engaging storytelling.

Landing page for Dine
A collage of pages from the site which feature dining, including a photo of a chef, dining events and a photo of wine.

Gatherings to Remember

The Meritage Resort & Spa hosts standout celebrations, events and meetings. From iconic venues such as the only vineyard in Napa to host a wedding, to endless activities and ways to engage meeting attendees, the website showcases the best of Napa gatherings at the Meritage Resort and Spa, making planning simple and getting started easy.

A collage of pages from the site which feature weddings

Unified Integrations

FINE tied in 15+ platforms across booking and reservation channels, forms, event ticketing, CRM and tracking functions and more to create a seamless client experience while helping the Meritage Resort marketing team leverage helpful hospitality technology to serve core functions.

Blog landing and detail pages
While You Are Here page which features events happening during guest stay
Page showing property map

I could not be more proud of our teams and cannot wait to see how this site elevates the guest experience and provides a seamless, inspirational journey for guests to easily research and book a stay at our one-of-a-kind resort. I am particularly thrilled for the trip type" section. Now more than ever, it's crucial to take what you know about your guest and get them on a path that makes sense for them.

— Ryan LoRusso

Business Results

FINE’s partnership with Meritage Resort goes beyond a beautiful resort website, into a lasting marketing relationship that is based around strategic and durable digital ecosystems. As websites are dynamic engines that require maintenance, updates, and flexibility, every FINE website is backed by a bespoke CMS that is tailored to the client’s needs and structure. Marketing and content teams are the backbone of the website's ongoing success- our agency conceptualizes, develops, and maintains the CMS, front-end website, and entire ecosystem of hospitality integrations and technical considerations to ensure the best content management experience and even better outcomes.

Results

+27%

Sessions YOY

+182%

Booking Engine Entrances YOY

+11%

Revenue YOY

1 Month

Website paid for itself via incremental sales