Senior Digital Project Manager

Portland, Oregon, remote opportunities within the US

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Help us take FINE to the next level!

We’re not just building beautiful digital destinations, we’re shaping the customer experience and driving brand impact. As a senior digital project manager at FINE, you can (and should) truly make big things happen, working alongside people as committed, passionate, and talented as you are.

Core Values
At FINE, we are committed to our core values and strive to live them every day.

BE HUMAN
People here are the real deal. You bring genuine intentions, unite by your actions, stay humble in your greatness, open with your quirks, and honest in your flaws.

BE AWESOME
You’re at the top of your craft and game. Whatever your skill and role, you’re a highly engaged, positive solutioneer. A leader, a do-er, and an always improver.

MAKE BIG HAPPEN
You approach your work believing it has the power to impact our company, our clients, and even our world. All that you do is strategically motivated and aims for a world-class outcome.

The Role

Project Management is critical to delivering impactful projects with the velocity, quality, and strategic impact our clients expect.

Your deep background in, and passion for, delivering complex, highly designed and brand-focused digital projects will help. You’ll bring a strong understanding of digital, including experience project spearheading substantial digital projects. If you read the letters ftp, http, jsp, and html and you’re thinking we left out some vowels, or if you think a server works in restaurants, you’re probably not right for this gig. In short, you can run multifaceted projects all the way through to an awesome deliverable and a happy client.

You’re always tracking progress and milestones and thinking 3 steps ahead on a project that only has 2 steps.

Responsibilities
Digital Project Strategy, Direction & Management

  • Develop and implement strategic plans and management of complex digital projects from start to finish
  • Create scopes of work, estimates and resource allocations for big budget projects
  • Manage multiple projects and clients concurrently
  • Lead internal teams to successful project completion

Client Account Manager

  • Manage and guide clients from project initiation through successful project completion, owning the long-term client relationship
  • Identify and support client goals with strategic solutions, including guiding budgeting and forecasting process, helping them see project opportunities, and roadmapping project calendars
  • Foster and grow your client accounts; guide solutions and deliver project results that exceed their expectations and result in the highest levels of client satisfaction*

Universal

  • Being a positive solutioneer, keeping teams moving forward and accomplishing their milestones
  • Being flexible, pivoting in your plans and process as needed for the greater good of your projects
  • Communicating effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (briefs, requirements and design specifications) form
  • Represent FINE with a high level of integrity, service, and knowledge*

Qualifications

  • 6+ years of digital project management in a fast-paced, multi-client environment
  • Willing and able to get into the weeds technically with developers on complex digital projects
  • Sound business judgement and ability to think strategically about clients, their business, and our projects
  • Excellent written and verbal communication skills; the ability to craft and deliver presentations, great written project briefs and emails
  • Comfortable leading clients and projects proactively to ensure the highest level of client satisfaction
  • Significant experience creating project documentation (scopes, briefs, sitemaps, timelines, budgets, content outlines, specs, etc.)
  • Solid team player must be self-motivated, driven, passionate and nice
  • Confident, but able to accept and improve from constructive feedback
  • Must be responsible, detail oriented and have strong eye (for quality control)
  • Leadership skills in leading technical and creative project teams
  • Highly collaborative work style that motivates and engages co-workers in multidisciplinary teams
  • Ability to manage-up (communicating risk, issues, etc. while there is still time to address)
  • Resourceful problem solving skills, the ability to get things done in digital, and experience with project delivery

FINE Details

Our values manifest themselves in a small group of dynamic, creative learners who are passionate about producing inspired and effective work, who seek to improve every day, and who understand that life is too short to not enjoy yourself along the way.

Our promise to clients is to help them evolve their brand and business to become their best selves, and deepen their relationships with customers. For the “A player” (that rare and talented top 10%) looking for something special, this position is the opportunity for you.

  • Do you see brand, digital, and creative as powerful business drivers?
  • Do you believe the best work is done in small groups of passionate experts?
  • Do you love design that is simple, beautiful, and intuitive?
  • Do you have a high level of attention to detail?
  • Do you have a passion for serving others?
  • Are you looking for a place to learn and challenge yourself every day?
  • Are you able to maintain calm in times of stress?
  • Do you focus on priorities to achieve set goals?
  • Do you value the people you work with as much as the work itself?
  • Do you look at work as a career rather than just a job?
  • Are you inspired by the opportunity to address and solve interesting problems?

If you answered "yes" to these questions, we want to meet you!

Our Company
FINE is a brand agency. But for us, branding has moved far beyond slick logos, flashy sites, and clever campaigns. It’s a deep process of building value, based on values. It starts with the core reason a company exists, then permeates everything you do about it. Brand-Led Business Building™ helps us engineer companies (including our own) by aligning Vision, Operations, Expression, and Traction to create the kind of business people today truly buy into.

Since 1994, we’ve earned hundreds of awards and worked with countless clients to help define businesses using brand as our lens. Our work and our people have been featured in Communication Arts, Graphis, HOW, Fast Co., Adweek, CMO.com, AdAge, and many others. We’re proud to have helped friends across industries, from pioneering hospitality brands to innovators and nonprofits of all shapes and sizes.

Career Benefits

We’re whole human beings here at FINE, and we’ve designed our benefits offerings to support our team in a whole range of human things. Things like:

  • A selection of robust health plans (medical, dental, and vision) to choose from, with option for 100% employer-paid coverage
  • Vacation, sick time, company paid holidays, and our annual holiday close
  • A 401(k) plan combined with a discretionary company contribution, driven by company performance
  • Company-paid group-term life insurance with the option to purchase additional coverage
  • Short-term disability coverage
  • Professional development to keep you growing
  • Pre-tax flexible spending accounts for dependent care as well as certain dental and vision expenses
  • Pre-tax commuter benefits
  • Flexible and remote working opportunities
  • Friendly atmosphere and culture
  • Competitive compensation package
  • Outstanding work environment
  • Working with other “A players” driven to create great client results

The Location
This Project Manager job opening is for our Portland, Oregon office, with the potential to work remotely within the United States. Located in a newly renovated building in downtown Portland, the FINE PDX office is cozy, collaborative, and comfortable. Each unique space was designed with multiple uses in mind, whether a strategy session on the collaboration wall, refining a design idea over a cup of coffee in the Bistro, or visiting with a client in the Library. Note: As of Q4 2020, FINE employees are working remotely during the pandemic.

FINE Reviews
“FINE is full of deeply talented, kind, and caring people. It’s a place for creatives to be human—a place where you can do great work while sustaining the fullness of your life that inspires it."
— Terra, Senior Content Strategist & Writer

“Smart, kind, and agile, the people are (without a doubt) the best part of working at FINE.“
— Thais, Senior Project Manager

“FINE offers the perfect balance of a humanity-first approach to business and envelope-pushing aspirations. It’s the harmony between the two that’s continually impressed me and inspired me to want to give back not just through my work ethic, but in my desire to help see the business thrive. Leadership consistently exemplifies a deep consideration and care for the team, especially in their rallying for self-advocacy and continued personal growth – which can certainly be advertised by any agency, but to actually follow through requires a real level of trust and commitment.“
— Mehran Azma, Associate Creative Director

More FINE Details

Our Hiring Process
Our business may be small, but we think hiring’s a big deal. So we take a very thorough approach to finding the right fit for both our company and each human who comes to work here. Our process includes several interviews, an analysis of your career history, and in-depth reference checks. We respect your time and appreciate your participation in our mutual goal to help you find the ideal position for your skills and strengths.

Equal Opportunity Employment
We believe in this big-time. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. FINE does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

How to Apply
If you feel you are up for our in-depth hiring process and want to contribute to a dynamic, growing company, please begin your application by clicking Apply Now below.

Phone calls and emails are not accepted.

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