Senior Digital Project Director

Portland, OR

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We’re a brand and digital agency with a 25-year history of great work. We need your remarkable digital project and client management skills to keep us humming. Our clients are top-notch brands in wine and spirits, hospitality, architecture, engineering, finance, and more. You will be a key member of our team, working with developers, designers and strategists, responsible for architecting superlative digital project outcomes, and super-happy clients.

Your deep background in, and passion for, delivering complex, highly designed and brand-focused digital solutions will help. You’ll bring a strong understanding of the digital landscape, technology, and can run multifaceted projects all the way through to an awesome deliverable and a happy client.

You’re always tracking progress and milestones and thinking 3 steps ahead on a project that only has 2 steps. But more specifically, you'll have the following duties that require the following traits:

Things You'll Do Include:

Digital Project Strategy, Direction & Management

  • Develop and implement strategic plan and management of complex digital projects from start to finish
  • Consult with clients and internal teams to solve digital challenges; architect brand-focused digital solutions; lead project teams to the successful delivery of those solutions
  • Create scopes of work, estimates and resource allocations for big budget projects, and manage to those scopes and budgets throughout the project lifecycle
  • Manage multiple projects and clients concurrently
  • Lead internal teams to successful project completion

Client Account Manager

  • Manage and guide clients from project initiation through successful project completion ensuring a healthy and positive relationship
  • Identify and support client goals with strategic solutions, including guiding budgeting and forecasting process, helping them see project opportunities, and roadmapping project calendars
  • Foster and grow your client accounts; guide solutions and deliver project results that exceed their expectations and result in the highest levels of client satisfaction

Universal

  • Work in a High Performing interdisciplinary team structure, balancing business goals, innovation, and team and client alignment
  • Being positive, keeping teams moving forward and accomplishing their milestones
  • Being flexible, pivoting in your plans and process as needed for the greater good of your projects
  • Communicating effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (briefs, requirements and design specifications) form
  • Represent FINE with a high level of integrity, service, and knowledge

Traits and Experience:

  • 6+ years of digital project management in a fast-paced, multi-client environment
  • Willing and able to get into the weeds with developers on complex digital projects
  • Sound business judgment and ability to think strategically about clients, their business, and our projects
  • Excellent written and verbal communication skills; the ability to craft and deliver presentations, great written project briefs and emails
  • Comfortable leading clients and projects proactively to ensure the highest level of client satisfaction
  • Significant experience creating project documentation (scopes, briefs, sitemaps, timelines, budgets, content outlines, specs, test plans, etc.)
  • Solid team player must be self-motivated, driven, passionate and nice
  • Confident, but able to accept and improve from constructive feedback
  • Must be responsible, detail oriented and have strong eye (for quality control)
  • Leadership skills in leading technical and creative project teams
  • Highly collaborative, relationship-focused work style that motivates and engages co-workers in multidisciplinary teams
  • Ability to manage-up (communicating risk, issues, etc. while there is still time to address) and solid negotiation skills
  • Resourceful problem solving skills, the ability to get things done in digital, and experience with project delivery

We do some world-class work in a pretty fun, familial environment, with room for career growth. So if all this sounds good to you, write us a little note to tell us what you’ve done and why you’re interested in this position, and please attach a recent resume when you send.

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